At Lorka Gear we are dedicated to protecting your privacy and safeguarding the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights concerning your data. By accessing or using our website, you consent to the practices described in this policy.

Information We Collect:

• Personal Information: We may collect personal information, such as your name, email address, shipping address, billing information, and phone number when you create an account, place an order, subscribe to our newsletter, or interact with our services.
• Payment Information: To process payments, we collect and store your payment card information. However, we do not retain your complete payment card details; instead, we utilize secure third-party payment processors to handle this sensitive information.

How We Use Your Information:

• Order Processing: We use your personal information to process and fulfil your orders, provide order status updates, and deliver products to you.
• Communications: We may send you transactional emails, such as order confirmations and shipping notifications, as well as promotional emails with your consent.
• Personalization: We use cookies and similar technologies to customize your shopping experience based on your preferences and past interactions with our website.
• Legal Compliance: In certain cases, we may need to use and disclose your information to comply with applicable laws, regulations, legal processes, or government requests.

Data Sharing:

• Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, analyzing data, and performing other necessary functions.
• Business Transfers: If we undergo a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the acquiring entity.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as a court order or government investigation.

Your Choices:

• Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe instructions in the emails you receive. Please note that transactional emails related to your orders will still be sent.
• Cookies: You can manage your cookie preferences through your browser settings or our website's cookie consent banner.

Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure.

Children's Privacy:

Our website is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take appropriate steps to delete such information.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on this page, and the "Last Updated" date will be adjusted accordingly. Please review this Privacy Policy periodically to stay informed about our data practices.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us on info@lorkagear.co.za